I was also one of those who wondered “why?” when ChaCha.com was launched as a people powered search engine in 2007. I found it pretty irritating to chat with humans to do my search. I also wondered about its scalability.
Then, sometime back, i heard about ChaCha voice search and also blogged briefly about the same. Even then, doubts lingered in my mind about its scalability.
Now comes the techcrunch article, which says “ChaCha makes its crazy business model…profitable”
“So ChaCha may just have a real business on its hands, despite the near constant criticism from us and others over the years. This is one time that I won’t mind at all being wrong.”
-is how the techcrunch article ended.
Interesting progress from ChaCha…. Do read the article if possible. Some insider perspective from ChaCha’s folks..